If virtual foundation matching isn’t your thing, you’ll be happy to know that Sephora staff are more than capable of handling any makeup request you may have. Senior Artist and Class Facilitator Kim Carpluk told Mental Floss, “Sephora is amazing about education. …I’ve grown so much as an artist in just three years with the company.”
Ariel Sullivan, who worked as a company “cast member” for two years, shared with Thirty On Tap how employees are required to go through some pretty extensive ongoing training, which starts with “Sephora University” videos. “There are hundreds of brand videos, stories, how-to’s, and guides on SU,” she explained. “You also go through separate trainings in Color or Skin, depending on the area in which you want to specialize.”
The training for certified makeup artists — the people who can do full consultations or special occasion makeup for customers — is even more extensive. According to Sullivan, though, Sephora is all about employee development. “There is a huge opportunity for growth at Sephora, you just have to take advantage of it,” she said.